Terms and Conditions.
Data security information
We use your personal data exclusively for the processing of your order.
All customer data is treated confidentially in accordance with the Privacy Laws, stored and processed. You have the right to free information, correction, blocking or deletion of your stored data at any time.
Please let us know by sending us a message. an e-mail.
We do not give your personal data to third parties without your permission.
Our partners are an exception to this, who need your information for order processing.
In this case we only provide the necessary information to a minimum.
We use technical and organizational security precautions to protect your data against manipulation, loss, destruction or access by unauthorized persons.
1. General
1.1 By ordering one or more articles through our website you agree to these terms and conditions.
1.2 Deviating agreements only apply if they have been confirmed by us in writing; this applies in particular to verbal or telephone agreements.
2. Offers and prices
2.1 Model changes and price changes are reserved.
2.2 No offer has yet been made from displaying our items.
2.3 Prices do not include the costs for shipping, packaging and insurance. All prices include the current statutory VAT, currently 21%.
3. Payment
Payment must be credited to our account within 14 working days at the latest. Whoos reserves the right to cancel the order and refund the amount at any time.
4. Delivery time
4.1 Orders are sent by us as soon as possible after payment, as long as there are no problems that we are outside of.
4.2 Orders can only be collected after a telephone or written appointment.
5. Transport
The risk of the goods being lost or damaged lies with the customer after the carrier designated by us has transferred the goods.
whoos is not responsible for defects caused by incorrect actions.
6. Buyer rights
6.1 Claiming defective, incorrectly or incorrectly delivered goods can be done in writing within 14 days.
6.2 In the event of a well-founded claim, we will solve the problem to everyone's satisfaction.
Return shipment takes place at the expense and risk of the buyer.
If the complaint is justified, the purchase price plus shipping costs will be reimbursed.
7. Use of cookies
In our Shop, information about the contents of your shopping basket is stored in the cookies, which are deleted after you have processed your order.
Me to You
Grotestraat 46
5821 AG Vierlingsbeek
The Netherlands
tel: 0031 478 - 851111
info@surprisedesign.nl